Privacy Policy

Privacy Policy - kaiwanTECH

This Privacy Policy outlines how kaiwanTECH collects, uses, stores, and protects your personal data when you enroll in our courses or interact with our services.

1. Data Collection

We collect the following types of information:

  • Personal Information: Name, email address, phone number, country of residence, and identity details (e.g., AADHAR or Passport) for verification purposes.
  • Payment Information: Transaction data processed securely via Razorpay. We do not store your payment credentials directly.
  • Course Interaction: Attendance, quiz scores, and course progress metrics.

2. Purpose of Data Use

Your information is used solely for the following purposes:

  • To manage your course enrollment and participation
  • To issue certificates and provide discounts for future programs
  • To respond to queries or support requests
  • To ensure compliance with training policies

3. Third-Party Payment Processing

All payments are securely processed via Razorpay. By enrolling in a course, you agree to Razorpay’s Privacy Policy and Terms of Service.

kaiwanTECH is not responsible for data collected by Razorpay during the payment process. Please refer to their policies to understand how your financial data is handled.

4. Data Sharing & Confidentiality

We do not sell or rent your personal data to third parties. Your data is only shared with:

  • Authorized personnel of kaiwanTECH for course delivery and administration
  • Razorpay for payment processing
  • Government authorities, if legally required

5. Data Storage & Retention

We store your personal data securely for as long as necessary to fulfill the purposes outlined above, or as required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Withdraw consent where applicable
  • Request data deletion (subject to legal and administrative limitations)

To exercise any of these rights, contact us at kaiwan@kaiwantech.com.

7. Cookies and Tracking

We do not use third-party tracking cookies for advertising. Course platforms may use session cookies for login/session continuity, but no data is tracked for marketing purposes.

8. Data Protection Compliance

We comply with the Digital Personal Data Protection Act, 2023 (India). International participants are responsible for complying with data protection laws in their respective countries.

9. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our data practices or legal requirements. Continued use of our services constitutes your agreement to the updated policy.

10. Contact Information

For questions about this Privacy Policy or to raise any concerns, please contact:

kaiwanTECH
Email: kaiwan@kaiwantech.com

Last Updated: April 30, 2025